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Oct 7, 2023

Navigating organizational change can be a daunting task. There’s no shortage of research showing that a majority of organizational change programs fail. Any leader who has led a change program knows that even the most carefully planned programs can fail because of mediocre implementation. So, what do successful implementers of change initiatives do differently from other companies? They have an intimate understanding of the “human” side of change — the company’s culture, values, people, and behaviors that must be changed to deliver the desired results.
Lino Casalino – our guest on Episode 167 of The MINDset Game® Podcast – unravels the intricacies of change management and offers invaluable insights into understanding the human side of transformation. Lino is a Consulting Partner with PwC Canada focused on digital operations and supply chain transformation. Over his 35 years as a management consultant, Lino has advised over a hundred cross-industry organizations to transform their operations, written numerous articles and white papers on various topics related to supply chain and operations management, and presented at numerous industry events. In this week’s episode, Lino shares the following:
  • Strategies for open and effective communication within an organization to ensure that all stakeholders are aligned with the project’s goals
  • How to identify and address resistance in your team by managing their concerns and facilitating their journey through change
  • The need for an integrated roadmap that balances technology implementation, work processes, and user-centric approaches
To learn more about Lino and PwC Canada, visit or email him directly at
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